Privacy Policy

Last updated: 21 October 2026

Who we are

This website is operated by Evernest Hotels, Aylesbury, Buckinghamshire, United Kingdom ("we", "us", "our"). We are committed to protecting your privacy and handling your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

When you use the contact form on this website, we collect the information you choose to give us:

• your name and email address;
• your phone number, if you provide it;
• the topic of your enquiry and your message.

Like most websites, our servers also record technical information such as your IP address, browser type and the pages you visit, for security and to keep the site running reliably.

How we use your information

We use the details you send through the contact form only to respond to your enquiry. Our lawful basis is our legitimate interest in answering questions from guests and visitors. We do not use your details for marketing unless you have separately agreed to this, and we never sell your information.

Room bookings

Room bookings are made through a secure third-party booking provider. When you book, the information you enter is collected and processed by that provider on our behalf and under its own privacy notice, which is available on the booking pages.

Cookies

This website uses only essential cookies needed for it to work, for example to protect the contact form against misuse and to show a confirmation once your message is sent. We do not use advertising or tracking cookies.

Third-party services

To display maps and fonts, some pages load content from Google (Google Maps and Google Fonts). When this content loads, your browser connects to Google, which may receive your IP address. Please see Google's privacy policy for more information.

How long we keep your information

We keep contact enquiries only for as long as needed to deal with your request and any follow-up, and then delete them.

Your rights

You have the right to access, correct or delete the personal information we hold about you, to object to or restrict how we use it, and to request a copy of it. To exercise any of these rights, please contact us via info@evernesthotels.co.uk.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.